Terms and Conditions

Welcome to our online store. Before making a purchase, we recommend that you carefully read the following terms and conditions, as they govern the use of our website and the relationship between our customers and our company. By accessing and using our services, you fully accept these terms.

  1. Seller Identification
    Our online store is managed by Ana Belen Castillo Castillo, located in SANTA ANA Alcalá la Real Jaen 23692, with NIF/CIF 26049477E. For any inquiries, you can contact us at info@saborsierrasur.com.

  2. Products and Availability
    We offer high-quality food products. The images and descriptions are for reference only and may slightly differ from the final product. Product availability is subject to change without prior notice. In case of out-of-stock items after a purchase, we will contact you to offer an alternative or the corresponding refund.

  3. Prices and Payment Methods
    All prices include VAT and are expressed in euros. We reserve the right to modify prices at any time. Accepted payment methods include [credit card, bank transfer, etc.]. Transaction security is guaranteed through secure payment gateways.

  4. Shipping and Delivery
    We ship to mainland Spain. Delivery times vary depending on the location and the selected shipping method. We are not responsible for delays beyond our control (strikes, logistical issues, etc.).

  5. Return and Refund Policy
    Due to the nature of the products being food items, returns will only be accepted in cases of defective or damaged products. To process a return, you must contact us within 3 days of receiving your order. We reserve the right to request photographic evidence or the return of the product before proceeding with the refund or replacement.

  6. Personal Data Protection
    We comply with current data protection regulations (GDPR). Your data will be handled confidentially and used exclusively to manage your orders and send you relevant information about our store. You can exercise your rights of access, rectification, and cancellation by sending a request to info@saborsierrasur.com.

  7. Intellectual Property
    All content on this website (texts, images, logos, etc.) is the property of Saborsierrasur.com or has a usage license. Reproduction without prior authorization is prohibited.

  8. Applicable Law and Jurisdiction
    Any dispute arising from the use of our online store will be subject to the applicable law in Spain and the courts of Alcalá la Real.

We reserve the right to modify these terms and conditions at any time. We recommend reviewing them periodically.

If you have any questions or need more information, please feel free to contact us.

Thank you for trusting us!