Shipping and Returns

Shipping the Package

Shipping and Returns

At our store, we ensure that your shopping experience is as comfortable as possible by offering fast and efficient shipping services.

Fast Shipping
We ship throughout the territory, with delivery times between 48 and 72 business hours. We strive to prepare your order immediately and ship it as quickly as possible so you can enjoy your fresh and quality products without delays.

Returns
If you're not satisfied with your purchase, you can return it within 14 days of receiving the order. The product must be unopened, in its original packaging, and in the same condition you received it. Return shipping costs will be borne by the customer, unless there was an error in the shipment or a defective product.

Personalized Orders
In our store, we offer the option to make personalized shipments, tailored to your needs and preferences. As these are products made or adjusted specifically for you, we cannot accept returns once the order has been processed and shipped.

We recommend that you verify all details of your order before confirming the purchase, as personalized products are designed exclusively for you.

If you have any questions about your personalized order or need further information, feel free to contact us. We are at your disposal to ensure that your shopping experience is as satisfactory as possible.